Shipping & Delivery
How long does shipping take?
Shipping times vary depending on your location. Typically, orders are processed within 1-2 business days, with delivery taking 3-5 business days for domestic orders and 7-14 business days for international orders.
Do you offer expedited shipping?
Yes, we offer expedited shipping options for customers who require faster delivery. Please select the expedited shipping option at checkout for estimated delivery times and additional fees.
How can I track my order?
Once your order has been shipped, you will receive a tracking number via email. You can use this tracking number to monitor the status of your shipment on our website or through the carrier's tracking portal.
Returns & Exchanges
What is your return policy?
We offer a hassle-free return policy for unused and undamaged items within 30 days of purchase. Please contact our customer support team to initiate the return process and receive a return authorization.
How do I exchange an item?
If you would like to exchange an item for a different size or color, please contact our customer support team to arrange for an exchange. We will provide you with instructions on returning the original item and processing the exchange.
Are there any items that cannot be returned?
Certain items, such as personalized or customized products, may not be eligible for return or exchange. Please refer to our return policy for specific details and exclusions.
Are your products eco-friendly?
We are committed to sustainability and offer a range of eco-friendly products made from sustainable materials. Look for the "eco-friendly" label on product pages for more information.
Do you offer product warranties?
Yes, many of our products come with warranties against manufacturing defects. Please refer to the product description or contact our customer support team for warranty information specific to your purchase
How can I contact your customer support team?
You can reach our customer support team through our Contact Us page. Our customer support team are active 24/7
Do you offer wholesale pricing for bulk orders?
Yes, we offer wholesale pricing for bulk orders. Please contact us for more information on wholesale pricing and minimum order quantities.